Legal

Terms of Service

Last updated: April 8, 2026

These Terms of Service ("Terms") govern your access to and use of ReDrop's websites, applications, and related services (collectively, the "Services") operated by us ("ReDrop," "we," "us," or "our"). By creating an account or using the Services, you agree to these Terms.

1. The Services

ReDrop provides tools to upload, share, and collaborate on media files (for example audio, video, or images), including shared links ("droplets"), feedback, versioning, and related features. We may change, suspend, or discontinue parts of the Services with reasonable notice where practicable.

2. Accounts and eligibility

You must provide accurate information and keep your login secure. You are responsible for activity under your account. You must be old enough to enter a binding contract where you live and not barred from using the Services under applicable law.

3. Your content

You retain ownership of content you submit ("User Content"). You grant ReDrop a worldwide, non-exclusive licence to host, reproduce, process, display, and distribute User Content solely to operate, secure, and improve the Services and as described in our Privacy & Cookie Statement. You represent that you have the rights needed to grant this licence and that your User Content complies with these Terms and applicable law.

If you send us ideas, suggestions, enhancement requests, product feedback, or other input about the Services ("Feedback"), you agree that ReDrop may use, disclose, reproduce, license, distribute, and otherwise exploit that Feedback without restriction, attribution, or compensation to you. To the extent permitted by law, you assign to ReDrop all right, title, and interest in and to Feedback. Where that assignment is not permitted, you grant ReDrop a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable licence to use the Feedback for any purpose.

4. Acceptable use and fair use of the Services

This section is our acceptable use and fair use policy: it sets rules for using ReDrop as intended—not copyright "fair use," but fair and reasonable use of the product and infrastructure. You agree to use the Services only for their intended purpose. Storage, bandwidth, and related resources we provide are for operating ReDrop features (such as hosting and sharing your media in connection with droplets and collaboration)—not as general-purpose cloud storage, a content delivery network, bulk archival, or for uses unrelated to the Services. You agree not to misuse the Services or strain our systems, including by:

  • violating others' intellectual property or privacy rights;
  • uploading malware, spam, or unlawful, harmful, or abusive material;
  • attempting to probe, scrape, or disrupt the Services or other users' data;
  • circumventing technical limits, quotas, or security measures, or using the Services in ways we reasonably consider unintended, excessive, or abusive;
  • storing or distributing content primarily to evade these Terms or to burden the Services or other users; or
  • using the Services in violation of export, sanctions, or other regulations.

We may investigate suspected violations, remove or restrict content, and contact you using the email or other contact information associated with your account (or through in-product notices) about your account, suspected abuse, security, or enforcement. We may suspend or terminate accounts or access when we reasonably believe it is necessary, as described in the Termination section below.

5. Third-party services

The Services may integrate with third parties (for example authentication or payment providers). Those services are governed by their own terms and policies; we are not responsible for third-party products.

6. Fees

Paid plans and fees are described at checkout or on our site. Unless stated otherwise, fees are non-refundable except as required by law or at our discretion. Taxes may apply.

7. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES SUCH AS MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REDROP AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM OR FIFTY U.S. DOLLARS (US$50), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

9. Indemnity

You will defend and indemnify ReDrop and its affiliates against claims, damages, and expenses arising from your User Content, your use of the Services, or your breach of these Terms.

10. Termination

You may stop using the Services at any time. We may suspend or terminate your account or access (including deletion or restriction of stored User Content where permitted by law and our Privacy & Cookie Statement) if you breach these Terms, use the Services in ways we reasonably consider unintended or abusive—including misuse of storage or other resources—or if we need to protect the Services, our infrastructure, or other users. We may try to notify you in advance when practical, but we may act without prior notice where required by law, to address serious harm, ongoing abuse, or security risk. Provisions that by their nature should survive will survive termination.

11. Copyright complaints and repeat infringers

If you believe content available through the Services infringes your copyright, you may send a notice to ReDrop's designated copyright agent at support@redrop.app. Your notice should include enough detail for us to evaluate the claim, including: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location on the Services; (c) your contact information; (d) a statement that you have a good-faith belief that the disputed use is not authorized; (e) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature.

We may remove or disable access to material claimed to be infringing, notify the affected user, and, where appropriate, accept and process counter-notices in accordance with applicable law. We may terminate, in appropriate circumstances, accounts of repeat infringers.

12. Assignment

You may not assign, transfer, delegate, or otherwise dispose of these Terms or any rights or obligations under them without our prior written consent. We may assign or transfer these Terms, in whole or in part, including to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. Subject to the foregoing, these Terms bind and benefit the parties and their permitted successors and assigns.

13. Governing law

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless your local law requires otherwise. Courts in Delaware have exclusive jurisdiction, subject to mandatory consumer protections in your jurisdiction.

14. Changes

We may update these Terms by posting a new version and, where appropriate, notifying you. Continued use after the effective date constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms, privacy issues, or copyright notices: email support@redrop.app. Copyright notices should also be directed to that address.

← Back to ReDrop